Best Buy
Lemon warranty denied after repeated camera lens repairs

Bought Sony Digital camera in Coralville 3 with 4 year warranty. Price 379.99 (camera) 59.99 (warranty)

Camera has chronic lens problem and does not close, has happened since new.

First time serviced - lens repaired

Second time serviced - lens repaired

Third time serviced - refused service because they could not recreate problem

Fourth time serviced - Came back when lens was stuck. First they couldn't find any of my previous repairs (go figure). Then they said they would not repair lens because of wear and tear on camera, even though the lens was never repaired properly from the start. Now Best Buy says remainder of warranty is voided.

Company: Best Buy
Country: USA
State: Iowa
City: Coralville
Address: 1431 Coral Ridge Dr
Phone: 3196252900

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