Nautilus Spearfishing
Andrew Quincoses Lens replacement kit turned out to be just a lens with no instructions, camera ruined

Shops, Products, Services

I ordered a flat lens from this company for my HD GoPro camera. The title of the product said, "Lens Replacement Kit". People would have expected at least the lens, installation instructions, a screwdriver for removing the old lens and a rubber washer to make the housing waterproof.

The only thing I got was the lens itself. No washer, screwdriver or even instructions. I figured the lens was all I needed, so I used my own screwdriver to put the new lens on and, it leaked. The product hardly counts as a "kit" if all it contains is the lens. I cannot believe they didn't even give me instructions for replacing the old lens. The guy mentioned in the complaint said he has instructions and offers them upon request (Who on earth does not expect instructions to be given freely on EVERY order?)

And what's worse is that the warranty on the camera is void since I disassembled the underwater housing unit on the camera. That means hundreds of dollars down the drain.


Company: Nautilus Spearfishing
Country: USA
Phone: 3056103005
Site: nautilusspearfishing.com
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