T-Mobile
Entire Bill Charged by Autopay Despite Payment Plan Arrangement

Electronics and household app.

I called T-Mobile to set up a payment plan, but they ended up charging me the entire bill! They said it was because I had EZ Pay set up which automatically took the amount from my account, but they didn't say it was going to be taken out even after I set up a payment plan.

I incurred over $500 in finance charges from overdrafting on my checking account because of this, and the only way my bank will refund any money to me is if T-Mobile refunds the money they charged me, which they refuse to do.

They are liars, cheats and thieves!!!


Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
Address: PO Box 37380
Phone: 8009378997
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