T-Mobile
Contract Terms Ignored and Another Customer's Balance Billed
- 05-27-2005
- 14
Electronics and household app.
On August 22 I signed a contract with T-Mobile for two free phones, with first month free, free unlimited mobile to mobile, free nights and weekends, and only $49.99 a month. I still have a copy of the original contract.
My first bill I received from them on October 20 had a previous balance of $858.08, a past due amount of $139.85 and monthly service charges of $285.90. Clearly they were trying to make me pay someone elses bill.
When I called to dialogue with someone about the bill, an obnoxious, arrogant and rude individual named Todd, told me that if I didn't pay the bill after they knocked off $600.00, they were going to terminate my service and add a $400.00 cancellation fee, and turn me over to their collection agency with the intent of damaging my credit.in December, they did exactly what Todd said they would do. Help!
Company: T-Mobile
Country: USA
State: Ohio
City: Cincinnati
Site: t-mobile.com