Cingular - ATT - SBC
Cingular did not honor my contract of free mobile to mobile minutes. Ripoff

Back in 2003 I was solicited over the phone to have my cell phone service integrated into my SBC home phone service. It sounded like a convenient plan so I signed up. Everything seemed fine until I received my bill in Feb. 2004. All of a sudden my bill that normally ran about $40-$50 a month had shot up to $141. I paid it but the March bill had shot up to a whopping $443. I figured out that I was being charged for mobile to mobile minutes that were suppose to be included in my plan.

I called & was told that it would be taken care of. It wasnt. My April charges were $166.By this time I had paid them over $500 in the past two months. On closing of my final bill in May according to them I still had a balance due of $822. That was after adding in early termination fees even though they had voided our contract by not honoring their side of the contract.

For months I continued to call them.in the mean time Cingular ended up selling to ATT and there was nobody to talk to about it anymore. Now it is on my credit report & I have filled a report with the BBB. I had the credit agency that bought the account do research in to it and they didnt come up with anything other than a paper saying that I owed SBC $846. Nothing about where the charges came from. The account wasnt even with SBC it was with Cingular but it shows on my credit report as a home phone.

Now my hands are tied. It is the only bad thing on my credit but I cant fathom paying for it because it was so unfair. I have spent so many hours talking to people about this and trying to fix it but Cingular has now changed hands again. How convenient.

Company: Cingular - ATT - SBC
Country: USA
State: California
City: Corona
Phone: 8003310500
Site: www.cingular.com

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