Cingular - ATT - SBC
Mobile to Mobile Minutes Overcharges Led to $822 Collections Balance

Back in 2003 I was solicited over the phone to have my cell phone service integrated into my SBC home phone service. It sounded like a convenient plan so I signed up. Everything seemed fine until I received my bill in Feb. 2004. All of a sudden my bill that normally ran about $40-$50 a month had shot up to $141. I paid it but the March bill had shot up to a whopping $443. I figured out that I was being charged for mobile to mobile minutes that were suppose to be included in my plan.

I called & was told that it would be taken care of. It wasn't. My April charges were $166. By this time I had paid them over $500 in the past two months. On closing of my final bill in May according to them I still had a balance due of $822. That was after adding in early termination fees even though they had voided our contract by not honoring their side of the contract.

For months I continued to call them. In the mean time Cingular ended up selling to ATT and there was nobody to talk to about it anymore. Now it is on my credit report & I have filled a report with the BBB. I had the credit agency that bought the account do research in to it and they didn't come up with anything other than a paper saying that I owed SBC $846. Nothing about where the charges came from. The account wasn't even with SBC it was with Cingular but it shows on my credit report as a home phone.

Now my hands are tied. It is the only bad thing on my credit but I can't fathom paying for it because it was so unfair. I have spent so many hours talking to people about this and trying to fix it but Cingular has now changed hands again. How convenient.

Company: Cingular - ATT - SBC
Country: USA
State: California
City: Corona
Phone: 8003310500
Site: cingular.com

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