Best Buy
Phone Shipped Not Activated, 100 Minutes on Hold
- 12-09-2012
- 10
Electronics and household app.
Ordered a phone from best buy and was shipped to my house no problem. I then received an e mail saying it wasn't activated before being shipped and to call the 800 number to have it taken care of. After talking to 3 people and being on hold 100 minutes they tell me to take it to the store and have it scanned. Why couldn't they just say that it the e mail Frustrating
Company: Best Buy
Country: USA