Patio Depot
Not very knowledgeable customer service/staff!

I've been in the tile business for the last three years, and now that I'm retiring from it I can be honest about some of the vendors I've worked with. From a professional standpoint, Patio Depot is very hit or miss.

The good:
Beautiful showroom
Gorgeous, unique, high quality products
Appropriate prices based on quality
Great reps for vendors like where I worked

The bad:
Horrendous customer service... Even being in the field I have yet to call an order in and not be put on hold for at least 5-10 minutes. When I have a customer/client waiting this is unacceptable and no other local tile suppliers are so rude. I have even lost orders because of them.
Snotty attitude (many of my clients complained of being treated horrible by the showroom staff)
Difficult to navigate item #s
Not very knowledgeable customer service/staff

So although Patio Depot products are worth checking out, you may be best off avoiding direct contact. I suggest going through a local vendor who will offer better service for their product.

Company: Patio Depot
Country: USA
State: California
City: Torrance
Address: 21143 Hawthorne Blvd
Phone: 8778872846
Site: patiodepot-inc.com

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