Sears home services
Two Week Wait for Repair Slot, Technician Called Sick After Three Hours

That was under the name of Sears Home Central. They have since renamed to Sears Home Services. Don't be fooled. It's the same bunch with the same lousy attitudes.

It took me 2 weeks to make a repair appointment with Sears home services. They allowed me a 2 hour window to come first thing in the morning. After 3 hours of waiting, I called them and was told the tech was sick. But they would be able to send another tech later in the afternoon. Am I suppose to just wait around for a tech to show up? I don't think so. In an organization like Sears, you'd think they would have other techs to help you out. After reading many negative comments on BBB, I decided to add my own. Sears does not give a rats a... About their clients. I am totally disgusted with Sears home services. We have had trouble with them in the past, but decided our choices for repair wasn't to good, so decided to give them another chance. WE WERE WRONG! Stay away from this Mickey Mouse organization! They would rather clean their fingernails then help their customers!

Company: Sears home services
Country: USA
Site: searshomeservices.com

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