Sears home repair service
Refrigerator Repair Technician No-Show Despite Repeated Assurances

Sears Appliance Repair Service is a joke. We bought our Kenmore refrigerator, from Sears, and the refrigerator decided to break after 1 year of purchase. So I called

1-800-424-2047 to set up an appt. They were able to give me an appointment the next day, between 1 and 5pm. I was very impressed that they were able to give me a date so soon, until the day of the appointment; the technician was a no-show. I called every hour after 5pm to verify if the tech will be arriving and was assured by overseas customer service dispatchers that he will arrive. But he never showed up. I am so furious that I will probably not purchase any more appliance from Sears.

Company: Sears home repair service
Country: USA

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