Sears
Online iPhone 5 Sale Cancelled Without Notice, Payment Disputed
- 02-06-2013
- 34
GOD is like SEARS %u2026 He has everything!
U2026 And Sears thinks it%u2019s like God, a law unto itself!
Sears acts for its own good not that of its customers. Even when it advertises and promises a sale and secures the payment it believes it has the divine power to cancel without notice. Sears doesn%u2019t seem to believe in telling you the truth either. They offered a refund and then claimed not to have taken my payment. They blamed a 3rd party supplier who had never even been informed of my order. They exposed my credit details to potential fraud so that the bank made me replace by card. They produced a succession of %u2018customer service%u2019 reps so that I hardly ever communicated with the same person twice.
The result? I am left angry and out of pocket without the promised product. Even letters to the CEO and Chairman appear have hit the garbage for I have had no acknowledgement or response in a month.
I would not advise anyone to purchase on-line from Sears.
Sears don%u2019t giveth but Sears taketh away
Company: Sears
Country: USA