Sears
Billed Cancelled Card Despite Notice, Credit Bureau Reported Nonpayment
- 08-09-2011
- 61
After several tries to tell Sears they were billing a Sears Card that I had cancelled and not the new card I had been assigned, they continued to bill my Sears Connect account to the cancelled card. I now discover that Sears has reported my non payment to the credit bureaux. So, at the age of
70, I now have an imperfect credit rating for the first time in my life, due to Sears apparent inability to keep their records straight.
I would like an apology and some recompense for this embarrassment.
Patricia [removed]
Company: Sears
Country: USA