Best Buy - Geek Squad
Multiple Charges for Blue Screen Repair, Homepage Changed Afterward

Computers & Services

I recently brought in my computer because it blue screened as I was told, I had to pay $199.99 for tech support, then had to send for 3 discs for $ 20.00. Then was told it had to have a new hard drive, costing another $59.80, When I got it home and hooked it all back up, I got Google homepage instead of Roadrunner, which I originally had in the first place.


Company: Best Buy - Geek Squad
Country: USA
  <     >  

RELATED COMPLAINTS

Best Buy Geek Squad
Data Lost and Drive Unreadable After Simple Font Repair

Patrick Woods
Geek Squad Service Tech Plan - Geek Squad Diagnostics and Repai

Geek Squad
Hard Drive Billed $90 Plus $129, but 11 Software CDs Not Installed

Best Buy
Geek Squad charged $129 and computer problems remained unfixed

Geek Squad
Desktop Returned From Repair With One Drive Missing and OS Key Lost

Geek Squad Inc
Repeat Virus Not Fixed Under One-Year Contract, Extra $100 Quoted

Best Buy - Geek Squad
Computer Serviced Six Times but Replacement Denied for Lack of Qualifying Repairs

Geek Squad
$400 Insurance Plan Did Not Prevent Six Weeks of Repair Delays

Best Buy - Geek Squad
New Hard Drive Missing Drivers That Technicians Never Mentioned

Best Buy Geek Squad
Lost my hard drive files