Best Buy
Charged me $129 and my computer still had the same problems I brought it in to corr Ripoff

Internet & Web

This took place in December at the Best Buy in Overland Park, KS. I highly recommend avoiding the Best Buy Geek Squad.

I took my desktop computer in because I couldn't defrag the hard drive and it kept crashing whenever I used Internet Explorer.

The Geek Squad guy who examined my computer said that I had Trojans and viruses even though I had Norton and Spyware Stormer. He said it would cost $129.

When I came in to pick up the computer, I had to sign that it worked properly. I was not given a chance to try it out.

So I brought it home and I couldn't defrag the hard drive and it kept crashing whenever I went on the internet. So, I had to hire a private party and spend another $125 to get it fixed properly.

So here's my advice to anyone with computer problems: Support a small business and find a privately owned repair shop. You will be sorry if you use the Best Buy Geek Squad.


Company: Best Buy
Country: USA
State: Kansas
City: Overland Park
Address: 11525 Metcalf Ave
Phone: 9136631291
  <     >  

RELATED COMPLAINTS

Geek Squad Inc
Poor Service - computer repai

Geek Squad
I am concerned ethically... - Gateway Compute

Best Buy - Geek Squad
Geek Squad Is Not What They Want You to Think - Black Tie Protection

Geek Squad - Best Buy
Best Buy - Geek Squad ripoff dishonest agent infected computer NO 30 DAY GUARANTEE

Geek Squad
Geek squad customer service

Best Buy Geek Squad
Lost my hard drive files

Best Buy
Geek Squad Broke my disc drive, removed current Norton Antivirus without permission, didn't fix easy problems, installed unworkable program

Best Buy
Geek Squad Rip Off - Dell laptop 1569

Best Buy
Geek squad

Geek Squad Best Buy
Geek Squad, Best Buy ripoff, scam. Thieves, ARE YOU KIDDING ME?