NTB Hurst, TX
Terrieble

I was lured into your store (which I had already vowed to never do again) by a coupon for oil change, filter, brake inspection, 20 point overall inspection and tire rotation. The tires were NOT rotated, and since the tires were not rotated, I know that the brakes were not inspected. I was told that the store was short-handed on staff, which seems to make sense that no-one would want to work for this company. I do not feel that I was treated fair, and I vow to not only never use any of your companies again, but to also tell everyone I know to stay away from you. I do not feel that I should be short-changed because you can't keep adequate staff. Perhaps there is something to be said about your company, when, in these economic hard times, you can't seem to keep employees on staff. The 1 person who was at the store was friendly and helpful, however I DID NOT receive what I was promised and what I expected. Again, I promise to never set foot into any of your stores again, as I would only be putting an added burden on an otherwise friendly employee. I will NEVER burden your companies again with having to service my vehicles, and I am sorry that I was just another customer, getting in the way of your company. It is truly a shame that you run a so-called business this way, but I promise to never bother you with my consumer needs again.

Company: NTB Hurst, TX
Country: USA

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