Delta Airlines
Poor customer service
- 03-02-2011
- 7
Delta Atlanta to Albany NY 6/13 flight delayed 3 1/2 hrs (8:30 PM til midnight).information board confusing. No mention of delay on board. Revised departure time listed under Status column looked like arrival time. Idle worker refused to explain status time & Sent me to overloaded worker at a busy counter. Overloaded worker didn't check & gave me incorrect departure time.
Company: Delta Airlines
Country: USA