FedEx
Delivery Attempt Tag Dispute While Nine Months Pregnant
- 05-22-2008
- 9
I will make sure I do not use them again. I tried to run a truck down when I was nearly 9 months pregnant, with no resolution. I called customer service immediately after actually seeing the truck, and instead of trying to successfully track down the truck, they gave me reasons that it may not be the guy. Please, I was looking at the door tag and the time. Does FedEx think I am stupid? I suggest they work on customer service. I work, and sitting with the door open to watch for FedEx (with no ETA, of course) is not feasible. Don't they have cell phones? Don't they think it is a problem when a customer calls less than 10 minutes after the "supposed" delivery attempt?
Company: FedEx
Country: USA
Site: fedex.com