Spirit Airlines
Poor customer service!

Spirit Airlines canceled my returning flight because I missed my departing flight due to a snowstorm that hit the city. When I called the airlines and asked them if they could put me on another flight because I was not going to make that flight due to the weather. They told me that they could put me on a later flight which would have been at 4:05 P.M. I explained to them that i had a family emergency and I would have to get there in the morning. (My original flight was at 4:05 and I paid the extra 70.00 to do that) So i went ahead and I had to buy another ticket for 200 dollars from another airline to get there. They said that your returning flight would be ok. That was not the case they canceled my returning flight because I did not get on the departing flight. So now here I am stuck in New York City and I have to be to work on Monday, and now I have no money. I called and ask them if they can just give me a voucher and they old me then that no I could not and that they don't really are how I got back home.

Company: Spirit Airlines
Country: USA
State: Michigan

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