Wal-Mart Stores
Drain Plug Fell Out After Oil Change, Engine Destroyed and Claim Denied

While driving home from college my daughter's drain plug fell out from the oil pan after 300 miles. Wal-mart (who changed the oil) tells me that they are not responsible. Wal-mart people or there associates, Claims Management Inc. Almost come to the point of saying I caused the drain plug to fall out 30 miles from my house, while I was 700 miles away in Nebraska at a wedding. They even suggested that someone at the college pulled the plug out or loosened it up and my daughter drove 20 miles before the engine locked up.

Wal-mart keeps telling me I have to prove the drain plug that's missing caused the catastrophic damage to my engine. I don't need to tell you Wal-Mart is not being as neighborly as they like to make you believe. Now I'm out about $1200 because I had to replace the car that they killed, not to mention lawyers fees, the towing and a mechanic they made me take it to. The $1200 is all I think the car was worth not what it would cost to fix. I would like to get them to help me with my loss at a minimal cost to everyone but I doubt that is possible!

I'd like to let you know I hate dealing with lawyers I don't think there necessary for most things. But Wal-mart is making it necessary. Wal-Mart's goal is to make you drag them into court, furthering the costs to you and at minimal cost to them because of Wal-Mart's infinite cash flow and lawyers on hand. They know most people can't afford to pursue them in court because of Wal-Mart's ability to make it expensive and time consuming.

Company: Wal-Mart Stores
Country: USA
State: Michigan
City: Fremont
Address: 48th St

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