Pep Boys Automotive Supercenter
Ripoff due to poor service, did not issue receipt, refuse to give refund without receipt
- 07-23-2005
- 10
My wife is 75 year old Vietnamese who came to this country in 1983; could not read, speak, nor write English and still has trouble with English. A few days ago she purchased a set of front seat covers for her '98 Buick, at $42.78 or $42.79 including tax, not knowing that she was getting the wrong type of seat covers due to her lack of knowledge of English.
When she tried to return them, Pep Boys would not refund her money without the receipt. She says that the employee never gave her a receipt nor did he put it in the sack.
They offered my wife to choose other merchandise as exchange for the seat covers. We do not need anything else and we do not want anything else. All we want is for Pep Boys to accept the return of the wrong seat covers and give my wife the refund.
Company: Pep Boys Automotive Supercenter
Country: USA
State: Florida
City: Apopka
Address: 2000 East Semoran Blvd
Phone: 4078804500