Expediacom
Expedia Credit Card

This past Summer we obtained an Expedia/Citibank Visa card for our vacation. The first time we attempted to use the card while on vacation, Citibank declined the charge. We contacted Citibank and in order to reinstate the card, Citibank insisted on calling us at home. DID I MENTION WE WERE ON VACATION? In order to reinstate the card we ended up giving them my cell phone number. I immediately stated getting telemarketing calls from Citibank related companies. I called Expedia to complain and they referred us to Citibank. Over the next 6 months I called Citibank at least a dozen times to request that they stop calling my cell. I even gave them my home phone. Each and every time, Citibank admitted that my name and number were still on their list but that "this" time it would be removed. Never was. I finally cancelled the card in the hope that the calls would stop. Again I was assured they would. I still get the calls even though I no longer have the card and the offers no longer pertain to me. I contacted Expedia to let them know the "bad press" they were getting with this crap from Citibank. They sent me a what amounts to a form letter saying they aren't responsible and that I should contact Citibank for the "call" I received from them. I really don't think the person at Expedia understood English because they totally missed the contents of my complaint. Oh and I am on the National Do Not call List which as we all know is a joke.

Company: Expediacom
Country: USA

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