Citibank
$99 charge for undelivered service re-billed after lost paperwork

Business & Finance

I was charged $99 for a service I never received. The company was shut down by the government as a Ponzi scheme. I contacted Citibank immediately. They had me submit details to them twice, then recharged my account, claiming I never sent them anything.

Losing my paperwork once, maybe. Losing it twice, no way. Citibank is as bad as the Ponzi scheme. Don't do business with them.


Company: Citibank
Country: USA
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