Boost Mobile
Could Not Pay October Bill, Hung Up On 33 Times

Boost Mobile cell phone services is my sole source of communication for business, personal emergency notifications and internet. Between oct. 02 and oct 03 sometime after 3:30pm I was unable to call in and pay my phone bill for the month of october. The reason was and still is unknown to me. I had very important business to take care of on the morning of oct 03 and I could not perform it costing me a $2000.

Grant. That would have helped me get out ot debt. Now i'm further in debt as well as 1 day late on my boost mobile account simply because I was only able to get through to a boost recording on 4 different numbers all using the same pre-recorded message and then was hung up on 33 times. I made 3 attempts from a pay phone and even carried my sick self to the nearest boost phone mart and they couldn't get through.

I spent the whole weekend sick in bed from high blood pressure. Then several more days until my doctor called an ambulance for me so that I could spend the next seven days in the hospital. I'm told that it's only by the grace of God that I did suffer a stroke with b/p #'s that averaged between 170 - 207. All because I couldn't pay my phone bill. They have no human contact person to handle emergency calls.

That's totally insane I don't have a computer so i'm making this complaint by using the public library. My next payment is due in 3 days yet I still haven't been able to communicate with a representative from boost. I will eventually find a lawyer but for now I've been advised to stay as calm as possible for my health.

Company: Boost Mobile
Country: USA
Site: boostmobile.com

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