Boost Mobile
Service Interrupted Twice, Third Party Took $6.00 From Account

I have been a Boost Mobile customer for eons but according to them they have only been in business for three years per Irvin in customer resolutions. But that is neither here nor there. I have had my service interrupted twice both times for stupid reasons. The first time - is because I had the money already in my account and they said they had to interrupt my service until the due date and then take it out on the date.

This time my services which is due on the third of every month and is always paid on the first was interrupted because a third party requested $ 6.00 out of my account for a service. (Boost cannot tell me who the company is or anything about them) I was not notified of this and have never authorized boost to allow money to be taken out of my account unless I download something from my phone. I was advised that they had no control over third party taking money from my account.

HELLO this is not a debt account, this is a phone service. If I don't call and add or suspend a service than why are third parties able to take money from my boost account. This is scary! Money in Boost accounts should only apply to boost services, not anyone whom my request money from your boost account. Granted not your checking account but Boost Mobile account.

Company: Boost Mobile
Country: USA
State: California
Site: boostmobile.com

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