Sears credit citibank
Card Problem Unresolved After Two Days, Manager Unreachable

Hi,

For the past two days I have spent the entire time reaching out to these people, and it still has not been resolved. My goal is to go to India using my Sears credit card. I cannot make them understand, since the calls go to the Philippines and they all play during official time.

I have called multiple times and escalated, and we cannot get the manager or director to reach out to discuss. This is not the first time. They block and also decline, and they do not approve an increase of the credit either. I could keep writing more and more. It is really poor and time-consuming, it disturbs me, and it gives a customer a lot of trouble.

Company: Sears credit citibank
Country: USA

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