Chase Home Finance
Home Loan Modification

We posted all necessary types, files, etc. To Pursuit in February to get a Mortgage Loan Change. Todays date is 4-19-11 and practically nothing has been completed. We've delivered 5 demands to get a change. Our document is approximately 5" heavy of anything I Have sent to Pursue charging approximately. $225 in costs. We were designated a connection supervisor in March and handled her til September when she advised us we were refused due to submiting a doc one day overdue. I told them what day their notice of request further paperwork was dated so when I received it. Chase's notice stated I'd 5 times from day of notice to come back files. It got this notice 6 times to achieve me. Could you notice where I am originating from. Therefore we began procedure once again. From July to December I sent 3 various mortgage loan applications since AGAIN PURSUIT stated there is nothing on document, however I've fax confirmations.in December after calling to check on standing I had been informed we were refused again since Pursuit does not believe we stay in the home. Whenever we bought house in 2001 our actual target was a #. Your county-issued 911 addresses in 2005. These details was posted to Pursue again and again!!! Therefore, we began the procedure again and also have been subjected to the ring in trying connection with the correct department. I often spend approximately. 1.5 to 2 hours about the telephone each time I contact them, since I'm redirected again and again and also have to inform my account every time. The phone numbers supplied for mortgage loan mod. Are redirected to customer support. Rec'd notice from Chase 3-5-11 acknowledging receipt of loan modification. Request. 1st section of May I invest 2 hours on telephone to again be informed they do not show something. I had been ultimately ready to speack with a few who offered me and current email address to put a criticism. I've gotten notice from Pursuit this has been appeared directly into and that I must notice anything in thirty days. We will notice. Easily had the cash to employ an attorney I'd. So what can WE DO?

Company: Chase Home Finance
Country: USA
State: Texas
Site: chase.com

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