American Express
American express extorts additional illegal and unwarranted charges against former customers who've paid in full

Business & Finance

Years ago I was an AMERICAN EXPRESS customer, and was cancelled for no apparent good reason that I could think of. This was early 1981.

A few years ago, as a COSTCO customer, I signed up for the convenience of tracking all of my COSTCO expenditures thru one billing.

Recently, AMERICAN EXPRESS cancelled me again, and I had been prompt and paying my bill on time, in many cases paying several times a month to keep my balance down as necessary.

When I paid my last bill, there had been NO ACTIVITY IN SEVERAL DAYS as the card no longer would work at the COSTCO FUEL PUMPS nor the store checkout.

I went online, paid my bill in full, and immediately upon completion of the PAYMENT online, I got "account CANCELLED" notification.

This was not bad enough. Two weeks later they sent an e-mail demanding I pay them an additional 15.34 cents that I did not owe them, under any circumstances.

I think they do this to a lot of people and then, as many people fear it being referred to a credit collection agency, or scumball house as they all are, and just pay them anyway, I refuse to do this without them showing substantiation of this additional, after full final payment, charge.

But my guess is many people have had this happen. I notified COSTCO, who did nothing to even take my complaint, and then closed my COSTCO membership out for both myself and my significant other. COSTCO has five more years of a ten year agreement with them, and I refuse to do business with any businesses who are linked to AMERICAN EXPRESS in any way, make, nor form. COSTCO lost a customer because of their business connection to this slimeball outfit.


Company: American Express
Country: USA
State: Nebraska
City: Omaha
Address: P.O. BOX 247018
  <     >  

RELATED COMPLAINTS

American Express
Discriminatory practices issuing credit - Costco/Amercan Express card

Costco
Scam for Executive Members

American Express
American Express Very unhappy with my treatment... - customer services

American Express Company
Not honoring a warranty

American Express
Consumer Report

American Express
Company American Express Costco TrueEarnings Card Problems receiving my Costco rebate coupon!

American express costco card
American expressed they dont fixing problem in a timely manner - costco american epress business card

American Express® Costco Cash Rebate Credit Card
Huge disappointment

American Express Company
Not honoring a warranty

American Express
American Express customer service - Am Ex Credit Card