American express costco card
Costco Card Rate Error Unresolved for Six Months Despite Seven Contacts

Ok American Express Costco card. Your computers can't think, your cs service department operates with no regard for human error, but yet you have made the error way out of control by total lack of inter company communication. My problem has been on going for 6 months and no one has taken authority and cleared it up correctly. Like I'm going to pay ur jacked up interest charge when you where to lower the rate back down to 9.24 and it takes you more than a month. You are not acting like a partner to costco and there massive membership customers when you are not willing to honor working something out that has spun so far out of control case 7 different people at

AMEX handle a problem, dont return calls, don't leave call back numbers, totally unwilling to work with small business, so next i call Costco and have them help me get things right. Please help me out or i will drive negative people and press to help me be heard loud and clear!

Company: American express costco card
Country: USA

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