Citi Financial Auto
Automatic Draft started without my approval Coppell

Business & Finance

I have been with citi fi since 12-27. They financed my suburban. I made online payments monthly for the first 10 months. Then the internet started messing up. I called and it was fixed. Then I could only make phone payments after that. On 2-11-09 I made my usual payment. Then on 2-12-09 they took it upon themselves to take out a payment for me. I never authorized an automatic draft. They want my bank statement and a bank letter head stating that they pulled out the money by accident and that they are responsible for the overdraft fees that I have incurred. No one will help me and they keep telling me everything I do not want to hear. The service dept is apparently in another country. I told them that I was going to record my conversations and then the supervisor went silent and would not say another word.
Stay away. Luckily my bank is treating it like fraud and I will get the fees and my money back, but it will be another 8 days before it is all said and done.
Pick another company before you use them for your financing.


Company: Citi Financial Auto
Country: USA
Phone: 8004861750
Site: www.citifinancialauto.com
  <     >  

RELATED COMPLAINTS

Citi Financial Auto
Major ripoff!

SeaWest Financial
Consumer fraud ripoff

Santander Consumer USA
Payment Processing

Citi Financial
Customer service

Citi Financial Auto
Ripoff

Ge Money Bank, Gemb, Care Credit
Misled, dishonored

Citi Financial
Ripoff Ohio

Green Tree
Bad customer service, lying, and troubles with automatic payments

CitiFinancial Auto
Offered to Refinance, have lost two payments to qualify refinance. Wells Fargo says they have there money

Citi Financial Auto
Fraud, payments, late payment fee, insurance fees