Bank of America
Poor customer service

I had an experience today at Bank of America that I will never forget. The embarrassment and humiliation is completely uncalled for! I DO NOT hold an account with Bank of America so I suck it up and pay their 6.00 fee for cashing my payroll check. When I arrived there was 1 person in line. I, on the other hand had to stand in a different line for non account holders. Well, let me tell you, I was in line for 15 minutes. As people were coming in and out of the bank I just stood there like a dummy. At least thats how I felt. They refused to wait on me. I finally piped up and asked if there was anyone there to assist non account holders. They never even looked at me. Just completely ignored me. A woman from the back came out and stated that their account holders come first and I will not be waited on until the bank is cleared. As people keep walking in. I mean, honestly, have you ever been in a bank that was empty. Heres the kicker... They then asked me if I wanted to open an account. Are you kidding me? You just treated me as if I was the lowest scum on the face of the earth and you ask me if I want an account? Why on earth would anybody want to open an account after being treated like that is beyond me. I will be letting my boss know about their behavior and demand that he close his accounts. I am sure he would not like his employees treated this way by his own bank.

Company: Bank of America
Country: USA
State: Connecticut
City: Vernon Rockville

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