Citibank
Conflicting Answers From Customer Service Representatives

Business & Finance

This is the worst bank ever. Do not do any business with Citi bank. When calling customer service, they route you to different representatives. After speaking to a couple of representatives on different days, they all confirmed the same information. Today, when I called, they said only their department handles this and all the other representatives gave me the wrong information. What a waste of time!!!

This was regarding the Citi Mastercard. I have had issues with their checking account, mortgage, and credit cards. So what can they do well? Apparently they cannot get anything right!!!


Company: Citibank
Country: USA
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