DirecTV
Rescheduled Three Times and Supervisor Never Called Back

Had to reschedule apt times 3 different times, for 3 different reasons. I have been told many different policies and procedures by many different people including a supervisor. A technician supervisor was to call me back, never did. So when I tried calling them back, of course got many different reasons as to why, but still no call from Direct supervisor of tech. Every time I called into CS, I was routed into 3 different locations, so couldn't even talk to same supervisor. Will cancel all of my services at al 5 of my locations and will spend the rest of my days telling everyone just how bad the service is here. I also work at a large military facility for housing and will be spreading the word rather quickly.

Company: DirecTV
Country: USA

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