Time Warner Cable - Buffalo NY
Incredibly Rude - Cable and Internet

TV & Radio

Customer Service agent "Tammy" answered my call and as usual was about a rude as anyone I've ever spoke to in CS. At one point "Tammy" said to me - DIRECT QUOTE: "don't you remember if you sent a check... What's WRONG with YOU???"

Unbelievable. When I called her on it and stated you are being abusive and rude she said "no i'm not and you are crazy"...

I demand an apology from TW - resolution of my issue and a formal call back from a manager. Tammy needs to be instructed on what Rude is and exactly how to treat your LONG TIME PAYING customers! Outrageous!


Company: Time Warner Cable - Buffalo NY
Country: USA
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