DirecTV
Surprise $79.95 Service Fee for Fixing Poorly Installed Dish

Last year I had DirecTV come out and install HDTV programming on my TV. Also last year, they were launching new channels, and I was busy with the holidays and personal problems until recently, so I did not have time to check my HD reception. Last month I finally had time to arrange for a DirecTV technician to come out and see what was wrong with my HD reception.

So I called DirecTV and they sent a technician over to fix it. Then this month I got a $79.95 service fee, and DirecTV never told me there would be a service fee. The person who came out never told me there would be a service fee either. I feel that since it was their fault that they did not install it right, but DirecTV refuses to give me credit for something that is their fault. They didn't install my dish correctly.

Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village
Address: P.O. Box 6550
Phone: 18004944388

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