Directv
Deal with your call center again

TV & Radio

I would like my billing to be combined with the ATT bundle that was originally stated within my contract.instead of paying $75/mo I would like my agreed, $29.99/mo billing. I would like the promised additional 3 months of showtime and stars for 4 months of shear disappointment and frustration. And I would like my problem addressed by someone other than the supervisor at the call centers. Since I have had to call in every month to try and get this settled I would like the director of the call center, or someone in the consumer relations department within the corporation. If the problem is not addressed within the next week I will continue to blog about my horrendous experience with Direct tv, I will contact the BBB and the state's attorney general as I feel that direct tv and att are not meeting the original terms of the contract and as a consumer I want the rights I am entitled to in this situation.

6303030650
or
6303030651


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Directv in this contract complaint - Awful Customer Service

Direct Tv
I signed up for service on the internet using Direct TV's special they advertised for $34.99 per month. This package was to include: HBO, Showtime, Stars FREE for 3 months FREE 1 HD DVR 3 HD rec

Direct TV
Cancellation

Quest Direct TV Bundle
Consumer Report

Directv
What Contract?

Direct TV
DTV Deceptive Service Agreements and Fruadulent Termination Fees

Directv
We allege Directv consistently overcharged on monthly bill - Verizon Bundle package

Direct TV
Required equipment upgrades

Direct Tv
Bait and Switch Deceptive Practices

Direct TV
Direct TV Reseller Name - Mark Reseller contacted me and made me a fraudulent offer - Direct TV said they would penalize the customer