DirecTV
False Advertising

TV & Radio

Beware of "FREE" DirecTV receiver. "Free" to them means "leased." When you discontinue your service, they require that you return your "free" receiver. I got a call from DTV saying that I could get a free new DVR receiver, and I asked if I could replace one that I was leasing. "Yes" was the answer. Actually I decided to replace an older receiver that I owned. Now instead of two leased ones and an owned receiver, I have three leased receivers. Great, eh? When I complained, the woman said that "free" to DTV means "no upfront charges." Can you believe that crap??? I'm going with Comcast as soon as they hook up my neighborhood.


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Free Equipment Is Actually Leased With Extra Charge for Second Receiver

Directv
Receiver Bought at Best Buy Still Leased From Provider

Directv
Leased receiver fee continued after purchase; unexpected two-year contract

DirecTV
Promised free DVR upgrade denied after receiver failed; stuck in contract

Directv
Replacement Receiver Arrived in Bag Filled With Roaches

Directv
Account cancelled without notice, then charged early termination fee

Directv
Charged shipping for replacement of defective receiver

Directv
Receivers Bought at Best Buy Demanded Back After Cancellation

DIRECTV
Activation and Early Termination Fees After Buying HD Receiver at Best Buy