Directv
Charged shipping for replacement of defective receiver

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Our Directv receiver just quit working. I called Directv and they said that issue had been happening with that model of receiver. So they would send out a new receiver. Except we have to pay $21.60 for shipping and handling, when their product isn't working. It makes no sense. It was their error and I'm having to pay for it.


Company: Directv
Country: USA
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