DirecTV
Hd dv

TV & Radio

I thought I had been performing the best point by unplugging the dvr throughout a thunderstorm. Following the surprise i blocked the dvr in also it wouldn't seriously. I named customer support and was informed they'd deliver another dvr in 2-5 times, but that will charge me the delivery and handling charge (just 19.99). Why am i being billed for attempting to guard their euipment? I also described that another dvr in the home wasn't operating right and that I needed to reset it numerous occasions and also the reaction was "that occurs occasionally, contact them when it'll not reset. Why, and so I could be charged another delivery and handling charge! I've been a faithful client of directv for 5 years and that I am getting fed up with the run around and extra costs. I applied to suggest the corporation although not any more. I also requested because I had been likely to be without support for nowadays might my statement be prorated and that I may abandon that your decision to speculate the clear answer (NO MEANS)


Company: DirecTV
Country: USA
State: Ohio
City: Winchester
  <     >  

RELATED COMPLAINTS

DirecTV
Shady contract practice and poor customer service

DirecTV
Overcharging!

DirecTV
Worst customer service!

DirecTV
Overcharges

DirecTV
Rude and doesn't honor coupons

DirecTV
Paying for defective receive

DirecTV
They are promising a HD Service that is not even close to what they advertise

DirecTV
Cancellation Policy

DirecTV
Billing for service never received

DirecTV
3 free movie scam, dishonest billing