DirecTV
Billing for service never received

I simply got off the telephone using the support division and may not get my problem solved. I arrived in from the company journey on Saturday and unearthed that support have been interrupted. I named customer support earlier today and together we found a cost about the 8/19/08 statement within the quantity of $79.95 to get a support ask 8/18/08.

I did so purchase something phone although not one arrived. It wasn't a crisis scenario and so I thought which was the finish of this and went about my company.in performing the study nowadays I then found out concerning the cost and named to truly have the support division change it.

I described the problem and was informed they might "definitely not" change it since based on your documents the phone call was created and since I'd not named "instantly" following the no show. I ought to have called faster.

Used to do not contact "instantly" since I'd no cause to contact - no body confirmed! Used to do not contact "instantly" since I'd not observed the cost about the statement until today. Used to do not contact “immediately” since I'd not need actually considered to view it was it-not for that service disruption. I spend my payments electronically and would not have observed the cost or even for that increase within the statement which resulted in the interruption. I'd have settled the statement and been none the smarter and DirecTV might have gotten around on me.

You better think that I'll be going for a magnifier to my DirecTV e-expenses from today on. I can't think that DirecTV might handle quite a long time client in this way. Used to do not realize that you'd an expiration date on courtesy.

Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village
Site: directv.com

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