DirecTV
Bills Keep Arriving Years After Final Bill Was Paid

Be warned. If you choose to install DirecTV, be prepared to keep hard copies of your bills and receipts for payment for at least 3 years.

I had service with DirecTV for years with no problems. However, when I disconnected my service, I paid my final bill. However, they have continued to sporadically sent bills for different amounts. They state that I missed payments before I disconnected—from 2 and 3 years ago. I did not miss those payments, if I had missed payments they would have been reflected in my current balance over the last 2 years.

I have paid my "final bill" three times. Since I don't have receipts from 2 and 3 years ago, I have no way to prove that I've already paid the bill.

The Fair Credit Act gives creditors a 3 year statute of limitations on collections, so be sure to save your bills and receipts. I have never had this problem with any other cable company. But, I will start saving my receipts for more than a year and I will NEVER USE DIRECTV again.

Company: DirecTV
Country: USA
State: Florida

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