DirecTV
Charged my aunts account of the final bill

My account number was 3524470177 (my home phone). My bills are sometimes paid through my aunt's account or my grandmother’s account as one time payments.

Direct TV posted an unauthorized final payment to my aunt's account which caused an over draft to her account. There is no dispute in the final bill just the way it was handled by Direct TV.

I would hope your company would pay her the over draft fee for this unauthorized payment.

It would be nice if Direct TV told the customer this would take place when the service was being disconnected. I have never disputed any bills nor have no intention on not paying for the service, also please note the boxes are being sent back return receipt today or tomorrow.

Company: DirecTV
Country: USA
Site: directv.com

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