DirecTV
Final Payment Posted to Aunt's Account, Causing Overdraft
- 05-02-2008
- 20
My bills are sometimes paid through my aunt's account or my grandmother's account as one-time payments.
DirecTV posted an unauthorized final payment to my aunt's account, which caused an overdraft on her account. There is no dispute about the final bill, just the way it was handled by DirecTV.
I would hope your company would pay her the overdraft fee for this unauthorized payment.
It would be nice if DirecTV told the customer this would take place when the service is being disconnected. I have never disputed any bills, nor do I have any intention of not paying for the service. Please also note the boxes are being sent back, return receipt, today or tomorrow.
Company: DirecTV
Country: USA
Site: directv.com