A&E Factory Service
Didn't appear 3 period for customer support visits

Our washer stopped functioning. I named the amount about the washer and was informed I had been planned the next Friday to get a company visit. No body turned up on Friday and after repetitive calls wherever I had been guaranteed a specialist could be arriving somebody eventually explained that the error was created and never specialist really was planned. The following available visit was to become the next Friday (I had been not provided any specific thought though it was their arrangement problem). A specialist did appear the next Friday and that I was informed the issue might need a component which it had been under guarantee, nevertheless, the support phone might nevertheless charge $221 - I had been to pay for $100 today plus they might return the next Friday using the component and do the fix and that I might owe the total amount. About the following Friday I had been informed the specialist wouldn't have the ability to come which I'd have to be rescheduled - the following available visit was the next Thursday (again no thought due to their termination). On Thursday the specialist named at 2PM to inform me he was on his method - he never confirmed. I named many times simply to discover at 6:30 PM the specialist recorded my phone stating that I had been not house (meanwhile I'd voiced to him at 2PM!). I had been advised I'd get a phone 24 hours later to reschedule - yes the following available visit without any specific concern. It's today four weeks later and my washer continues to be not set and that I am out $100.

Company: A&E Factory Service
Country: USA

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