Direct TV
HD Receiver doesn't work

TV & Radio

This past year today I'd Primary TV deploy an HD Radio. Since that time, the recipient has constantly "frozen" and that I have repeatedly called customer support. (And suffered hours on-hold) Following The next or sixth period the client support representatives had brought me through the procedure to try and restart, one-rep ultimately planned a specialist in the future out and examine the recipient. Obviously, I'd to hold back fourteen days for that technology. The technology identified the grounding equipment on my home to become playing the HD sign, and slice the cables towards the grounding equipment. To my shock, I had been charged over $80.00 for that support phone, despite the fact that the specialist had decided the issue to become associated with the installment—in the end, the grounding equipment was in basic view once the meal was mounted. I published Direct TV twice and obtained type letters in exchange—from somebody who hadnot actually examine my characters, it appeared. I settled the statement, but extended to possess issues with the recipient freezing the image. Nowadays, precisely twelve months later towards the evening, the recipient quit functioning entirely. The client support representative for Direct TV was rude, and stated the first they might deliver a technology is in fourteen days. I requested to become discrete of my agreement early, and he explained no body at Direct TV has got the expert to permit that. He explained it'd be $240.00 to become permitted from the agreement. He served as though I had been whining and had no legitimate criticism. Please—never work with direct tv. We have been clients since 1997, plus they don't have any devotion to us, provide us no aid. They're no ethical company.


Company: Direct TV
Country: USA
State: Colorado
City: Colorado Springs
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