Direct TV
Service Never Stays Fixed Despite Protection Contract

3 linda reda November 12 at 7:02 pm

Your comment is awaiting moderation.

This is by far the worst service, and customer service I have ever experienced. DTV has not been able to fix my service no matter how many times I call. I am disconnected. The protection contract is worthless cause even when they do fix the service it doesn’t stay fixed. DTV thinks that no one works for a living and all I have to do is sit around waiting to have someone walk me through the trouble shooting that I have gone through with, all too many times before. Once again out of 3 TV’s in the house I have one that works but the remote doesn’t. This is not rocket science guys….. What really pisses me off is that I can’t get any reduction in my fees when I don’t get the service I am paying for. I will proceed to start, continue, blogs and do whatever including filing FCC and BBB complaints. I recommend that anyone seeing this does not use DTV until they finally get some people that know what they are doing and get some people on the phones that know some basic business etiquette that when they disconnect from you that since they ask you in the beginning what your # is they actually have the brain to call you back. If I ran my business the way you do I would have no clients. Hey and you want to be paid promptly…. Amazing!

And AT & T I would suggest that you don’t align yourself with this crappy company.

Also there is never a deal for existing customers & no matter how long you're with them.

Company: Direct TV
Country: USA
State: Georgia

  <     >