Windstream
Windstrream Package Deal - General Customer Service

This is warn everyone out there - DO NOT FALL FOR WINDSTREAM S PACKAGE DEAL!

I was talked into the package over the phone by a Windstream Customer Service rep. - She never mentioned there being a 2 or 3 year contract. I never delt with DISH NETWORK - The installation was set up by Windstream.

I cancelled my service with Windstream because I had nothing but Email, Internet speed problems and everytime it rained my satalight went out.

When I called Windstream to discontinue service, they said I would have to call
Dish Network to discontinue, I told them that I didn't deal with Dish to get Satalight service and I didn't pay Dish, I paid them. Regardless, they put me on a three way call with Dish and
I told them to disconnect. They started the CONTRACT blurb. I of course told them that I didn't make a contract with anyone. I am in limbo now - Can't get them to send me boxes to return the Satalight receivers and remotes - Windstream won't do anything.
I have gotten two a bill from Windstream for Dish service for a month and a bill from Dish for 194.00 for 2 months service. I had the Satelite service discontined Aug. 13th and had paid my bill thru Aug. 18th. - I know

Dish will ruin my credit, but I don't know where to turn. I will probably try the Magistrate Court.

As i said, don't fall for the windstream bundle package deal

Company: Windstream
Country: USA

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