Verizon
Tricked into new contract - all of above

TV & Radio

Did you know that by just upgrading your FIOS internet speed RESTARTS a new contract. The VIOS rep may fail to tell you that. Just a simple upgrade in your internet speed restarts another year contract. The rep never told me this... What a rip off. I only found that this out when I was planning to drop FIOS service, deceptive practice. The sneaky service rep offered to let me out of the contract if I agreed to a $175.00 early termination feed.


Company: Verizon
Country: USA
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