Verizon
Internet Speed Upgrade Restarted FIOS Contract Without Notice

TV & Radio

Did you know that by just upgrading your FIOS internet speed restarts a new contract. The FIOS rep may fail to tell you that. Just a simple upgrade in your internet speed restarts another year contract. The rep never told me this... What a rip off. I only found that this out when I was planning to drop FIOS service, deceptive practice. The sneaky service rep offered to let me out of the contract if I agreed to a $175.00 early termination fee.


Company: Verizon
Country: USA
  <     >  

RELATED COMPLAINTS

Verizon High Speed Internet
Slow 20 kbps DSL After Fios Rollout, Told to Upgrade

Verizon
Customer Told Move Requires New Contract, Must Keep Unwanted Phone Bundle

Verizon FIOS Internet
Paying for 15 Mbps Fios Internet, Receiving Only 1 Mbps

Wireless Communications And Verizon Wireless
Fios Early Termination Fee of $380.81 After Moving

Verizon
Undisclosed contract extension after adding HD channels

Verizon
Advertised Wi-Fi Access Unsupported On Newer Operating Systems

Verizon Fios
Door-to-Door Rep Claimed No Contracts or Termination Fees, Customer Wants Order Cancelled

Verizon Fios
Triple Bundle Upgrade Became Month-to-Month and $255 Termination Fee