DirecTV
Mailed Offer Not Honored and Reps Called It a Mistake

TV & Radio

I received mail with a good price. Good enough I thought about switching to direct tv after years with my provider. It seems to me all I got was the bait and switch trick with two of your reps. Both stated the ad was a mistake! Even tried to blame the mail for the mistake. Yet throughout the first class letter it clearly stated the deal had been extended until 3/15/10. Today's date is the 2/9/10. So why do you send these ads if you don't even honor them?


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

DirecTV
Bait and Switch - Offer extended switch by 3/15/10

Direct Tv
Told to honor two-year contract with $400 cancellation fee after job loss

Directv
Company Never Sent Shipping Label for Two Mistakenly Shipped Receivers

Directv
Bait and Switch: Great Deals Declined if Paperwork Is Late

Direct Sat Tv
Beware of "Bait and Switch"

DirecTV
Contract Extended After Bad Receiver Replacement, Later Reversed

Direct TV
Bait and Switch Pricing: $80.24 Bill, Installer Took HDMI Cable

Direct TV
Advertised $29.95 Package Doubled on First Bill, $180 to Cancel

Direct Tv
Promised Distance Channels Never Delivered After Switching From Dish

Direct tv
Four Receivers Shipped by Mistake and Return Label Never Sent