Direct TV
Advertised $29.95 Package Doubled on First Bill, $180 to Cancel

Direct TV widely advertises a $29.95 package for monthly service. I heard about them in a flier I received with my Verizon bill. I thought $29.95 was a good deal, so I canceled my Comcast, called Direct TV and signed up for this package. I also told them if it cost any more than that, I did not want it. The operator assured me I would get the $29.95 package.

Within a few days, a service man came to my home and installed the dish and cables. He then asked me to sign a form for his work. I signed and lo and behold, this is where the switch takes place! When my first bill arrived, it was doubled, plus I had to pay a monthly fee for the converters (which I expected). I got on the phone and explained to them that I did not receive the plan I signed up for. The representative tried to tell me that Verizon (the marketer) misinformed me.

I got ripped off for about 2 months of this higher price, plus I had to pay $180 to cancel the service. To make a long story short, Direct TV is a bait and switch company: they advertise one price and double it once they hook you in. Avoid them at all costs.

Company: Direct TV
Country: USA
State: California
City: El Segundo

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