DirecTV
Charged for broken remote and $200 cancellation fee

TV & Radio

Remote stop working, I had ask to get It replace they said it would cost you

$16. Dollars I said it not my remote it yours and if I have to pay for this then you can take your service back, the he said it will cost you $200. To cancel service. If Direct tv would spend less on TV adds and more on customer complaint, s they would be a better company. Thank you


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Charged $15 for Replacement DVR Remote

DirecTV
Charged $200 to Stop Service After Ten Years

Directv
Charged 16 for Replacement Remote After Two Weeks

DirecTV
Satellite Screensaver Keeps Popping Up During Programs

Direct TV (DIRECTV)
Slow Operation/Little HD

Thomson
RCA ripoff new tv broken @ 6 mos. 1-yr parts warranty not honored won't replace broken remote eithe

Directv
Service fails in bad weather, then extra month and cancellation fees charged

Directv
Genie Costs $300 for Existing Customers but Free for New Ones

Directv
Real monthly cost of 150-channel package hidden before two-year contract

Directv
Bundle Discount Dispute Resolved After Verizon Explained Terms