Blockbuster
Poor Service, given inaccurate return info

TV & Radio

I purchsed a fresh DVD from hit. The cashier assured me I really could return it if it had been faulty. The deal was really enjoyable

Among The dics didn't function so when I attempted to come back it (same-day, I stay outside) I had been laughed at (RUDE!) and told I couldn't obtain a reimbursement or trade the currently available DVD since I probably burned it to my pc. I had been informed that my only strategy is always to contact the maker (the PO box about the back of the situation)!?! TRULY?!?

They declined to actually check the DVD but were pleased to throw severe allegations my method till I quit the shop.

I was surprised, I Would never stolen a film in my own existence and below was some punk blaming me of tearing off a DVD I might have (must have) merely saved online (intercourse and also the town time 5). I really couldnot cause using the workers, it had been not their issue.

I understand you are considering "nicely she was possibly rude". I will guarantee you which was false... I'd not need wanted out this site until I truly desired to allow of some water.

It might be Blockbusters plan to decline results of Completely New but available DVDis however it wasn't recognized about the bill using the rental-return directions, or verbally. Furthermore the workeris declined to check my DVD and handled me just like a con artist. It appears unusual in my experience that Hitis plan would be to send clients with faulty items straight to the maker.in my opinion the empoyees in the Main Square area were messingaround with me and that I simply wished to place that available.

Thanks!


Company: Blockbuster
Country: USA
State: Massachusetts
City: Cambridge
  <     >  

RELATED COMPLAINTS

HHGregg
No customer service

DSW Shoes
Non-returnable products

Dollar Tree Stores
Will not refund my money

Dollar Tree
Store policy which is wrong

Fallas Paredes
Exchange incident

Burlington Coat Factory
Policy is returned by unjust!

Schneider National
False drug test results

Blockbuster
Terrible Customers Service

EZ Pawn
Scam charges

HHGregg
Unauthorized charges