DSW Shoes
Non-returnable products

I bought a set of sneakers in the DSW shop at Pentagon Strip in Arlington, VA. I used them possibly five or six-times after which it a seam privately of 1 of the sneakers began to come aside - about an inch-long space seemed.

I got them back again to the shop to switch them to get a low-faulty set. I had been informed from the supervisor the sneakers couldn't be delivered since there was no method to understand whether it had been a produce deficiency or whether I "used the sneakers incorrect" - as though there is a method to use sneakers (hook them up to my fingers? Put them on backwards?). I informed her I didnot abuse the sneakers by any means, but she stated she nevertheless could not consider them back since I didnot have the bill.

Therefore that will be it? Can it be the shop plan not to take results with no bill or might having a bill not created a distinction since perhaps they could not decide if the sneakers were faulty or whether I "used the sneakers incorrect"?

Regardless, I believe this really is a terrible shop plan. Easily had purchased these sneakers at any department-store next door in the Pentagon City Mall I really could have introduced them back plus they'd have traded them for another set. The shop might then deliver the sneakers back again to the maker and obtain compensation. Why cannot this be achieved at DSW? Alternatively, I am caught having a set of faulty sneakers and I - can guarantee you I will not be buying at DSW anymore.

Company: DSW Shoes
Country: USA
State: Virginia
City: Arlington

  <     >